Delivery Information

Bathquest Deliveries

At Bathquest it is our priority to make sure we get your items to you as soon as possible.

Please note all orders completed by (SagePay) Credit/Debit card will be delivered to your billing address. We ONLY deliver orders to an alternate shipping delivery address via Bank Transfer payment.

How do our deliveries work?

The delivery charge on all orders will be automatically calculated according to the items in your shopping basket. On certain occasions we may use externally sourced fragile goods companies for deliveries. Please note that in order to keep delivery charges to a minimum and avoid problems on delivery, we need to be advised prior to dispatch if access to your property will be difficult. Assistance is essential for all large/bulky items, as to keep delivery charges to a minimum, the delivery vehicles are only manned by the driver. Failed deliveries due to lack of storage space and assistance will incur a re-delivery charge.

Where do we deliver?

We deliver to mainland UK only. Although we are able to deliver to Wales and the Scottish Highlands, a surcharge may be applicable (please phone us on 01234 216720 before ordering for more details).

What is the delivery process?

Stock items will be dispatched immediately unless part of a larger order containing non-stock items, whereby all goods will be dispatched at the same time. Non-stock items will be subject to manufacturers standard lead times, which may be subject to change beyond our control.

Want to Pickup From Store?

We also offer Pickup From Store if you are around our showroom which is based in Bedfordshire.

What are your delivery costs?

To give the best possible delivery rates, charges are based on your region and the item(s) you order. To find the delivery cost of your order add the items you wish to purchase to your cart and then click View Cart and enter your Region & Postcode in the Estimate Shipping drop down. Alternatively you can add your items to the cart and go straight to Checkout, once you fill in your delivery information the checkout page will automatically update with your delivery costs.

If you have a query or need more information on a delivery please contact our support team.